iSPYexplore is free to download with no hidden in-app purchases or advertisements and does not link to any social media sites. This means you can be confident that your child can play and learn safely. 

Search for iSPYexplore in the Google Play or I-Tunes app stores. We recommend typing the full name.

iSPYexplore requires a minimum of Android 3.1 or IOS 7 and up.

Data usage over 3G and 4G is designed to be very light and most venues will have WIFI meaning no data is used at all.
Once the app and play pack are downloaded, iSPYexplore is played offline meaning no further data is required.

We do not collect any personal data and we use Google analytics to collect only anonymised data for general information about how people use the app.

iSPYexplore needs to know your location to show you suitable venues in your area. Alternatively you can search for packs from the whole of the UK using our in-app map

iSPYexplore explore is designed to be played by children of primary school age. We encourage venues to create multiple packs to accommodate the various learning needs of a wide range of children. It is a very visual game so even if your child cannot yet read they can still have fun exploring!

iSPYexplore is a highly cost-effective alternative to creating a venue specific mobile app. By joining iSPYexplore you subscribe to an annual licence. Please contact our support team at support@ispyexplore.com for further details.

We believe the App is adaptable in any venue that aims to meet child friendly initiatives. It's solely up to venue how you wish to create the content for the App - this can be educational, fun or aimed to encourage parents to engage in prompted conversations with children about their surroundings. 

Yes, your annual licence allows you to create as many packs as you wish for your venue. You can have up to 5 LIVE PACKS at any one time. Creating more than one PACK for your venue will allow you to showcase different areas of your venue and allow you to appeal to different age groups. Special event packs or exhibition packs are also encouraged.

Yes, it's really easy to change and update images and text across all areas of your PACK as often as you wish at no extra cost. You will send the updates to the app via the Content Management System (CMS) and all players opening your PACK will simply need to "update" before playing.

No it isn't. We have streamlined the process to make it very easy to use and data entry is via a web site on the cloud. Basic photo editing software will be required to ensure all images are correctly resized prior to upload. Further to that our support team will be on hand to assist you with any questions you may have.

Marketing materials such as drop-down banners, posters, leaflets and reward certificates to promote the game at your venue can be supplied to you at cost. You may choose between generic or personalised branded assets and our graphic design team will be happy to help.

No, both the iSPYexplore explore game and the venue PACKs are designed to be very light on data usage and typically take less than 30 seconds to download over 3G/4G. No further access to data is required for users playing the game.

The CMS provides you with a daily updated dashboard detailing numbers of downloads/plays/completions on daily/weekly/monthly time scales. This helps to communicate how well certain areas perform at your venue and can massively assist with driving a footfall to quieter areas.